Volume 12, Issue 1, 2015

TEAM Journal of HOSPITALITY & TOURISM

Volume 12, Issue 1, December 2015

Editor’s Note

Articles

Using Apps to Improve Service Delivery in Malaysian Hotels: Guests’ and Employees’ Rationales
Raimond Selke, Ang Lay Hoon & Torsten Schaar

Employment Empowerment through Human Resource Department in Enriching Employees Satisfaction: The Hilton Way in Malaysia
Liew Pit Woon & Christian Kahl

How Slow is ‘Slow’? Dilemmas of Slow Tourism
Sonia Khan

An Analysis of Outsourcing Hotel Services in Tanzania
Paul Michael Mugassa

How does Tourist Value the Nature-based Tourism Sites in North-eastern Bangladesh?
Mohammed Syedul Islam & Evana Nusrat Dooty

Assessment of the Contribution of Tourist Hotels in Socio-Economic Development in Monduli District, Northern Tanzania
Abidan Aisario Mrema

 

Industry Analysis

Challenge of Conserving and Protecting Heritage Sites
Victor Wee

 

Book Review

Managing Cultural Differences
Moran, R.T., Abramson, N.R. & Moran, S.V. (2014)
by Joaquim Dias Soeiro

Cross-cultural analysis: The science and art of comparing the world’s
modern societies and their cultures
Minkov, M. (2013)
by Aarash Baktash